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Resources & Support

Everything you need to get started, go deeper, or get help — all in one place.

Help Center

Step-by-step guides, FAQs, and video tutorials to help you get the most out of CareSchedule.

Blog & Insights

Industry news, best practices, and expert advice for home care agency operators.

API Documentation

Integrate CareSchedule with your existing tools using our developer-friendly REST API.

System Status

Real-time status updates and historical uptime records for all CareSchedule services.

Frequently Asked Questions

How long does it take to get set up?

Most agencies are fully onboarded and scheduling within 5 business days. Our team guides you through every step.

Is CareSchedule HIPAA compliant?

Yes. CareSchedule is fully HIPAA compliant with SOC 2 Type II certification. All data is encrypted in transit and at rest.

Can I import my existing caregiver and client data?

Absolutely. We support data migration from spreadsheets, Sandata, and most major platforms. Our team handles the heavy lifting.

Does CareSchedule integrate with my state's EVV aggregator?

Yes — we integrate with all major state EVV systems and stay current with changing state requirements.

What support is included?

All plans include email support. Professional and Enterprise plans include priority phone support and a dedicated success manager.

Can caregivers use it on their phones?

Yes! The CareSchedule mobile app is available on iOS and Android, designed specifically for caregivers in the field.

Get in Touch

Our team is here to help — whether you have a quick question or need a full walkthrough.

Call Us

Mon–Fri, 8am–6pm EST

1-800-555-0100

Email Us

Response within 24 hours

hello@careschedule.com

Live Chat

Available on all plan pages

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